Success Story: MLT Vacations

Company Profile

MLT Vacations, one of the largest providers of vacation packages in the United States, manages multiple vacation brands, including Delta Vacations, Continental Airlines Vacations and Worry-Free Vacations. Delta Vacations offers customizable vacation packages via scheduled air service on Delta Air Lines, Northwest Airlines, Delta Connection® carriers or Delta Worldwide Partners to more than 200 of the world’s most appealing leisure destinations. Delta Vacations includes the LIFESTYLE Collection featuring Luxury and Romance. Continental Airlines Vacations offers the lowest available packaged airfares via scheduled air service on Continental Airlines with convenient connections from many US cities, to destinations in the U.S., Canada, Mexico, the Caribbean, Europe, and Asia, including SelectEscapes Luxury and Select Escapes Romance. Worry-Free Vacations offers charter vacation packages from several U.S. cities to destinations in Mexico and Jamaica. For more information, visit


We were seeking a web load testing tool that was intuitive, cost effective, and feature-rich with solid technical support. The intent was to stress the entire web sales site infrastructure to insure sufficient capacity to meet business requirements.

Needed a solution that would allow us to develop, in short order, a series of tests that could be used to apply significant load to our network, systems, applications, and storage to find opportunities for improvement. We also desired to gather system, network, and database statistics from many sources and present them in one, uniform report.

There was no web application load testing tool utilized prior to purchasing NeoLoad.
Application tested: The application under test is a clustered Java-based web application that services travel agents and customers alike.
Protocols/technologies tested: We utilize the http/https protocols in our environment.


We chose NeoLoad for many reasons that include but are not limited to: ease of use, flexibility, features, small footprint, and solid technical support and development.

Tests were run to simulate hundreds of concurrent customer sessions searching for and booking vacations, stressing each critical component of our infrastructure and vendor connections.

Test Results and Added Value

We found several opportunities for improvement in performance and application scaling that would have been difficult to identify had we not performed load testing with NeoLoad. The results of the load testing have allowed us to address each item in order to provide a better customer experience.

NeoLoad allows us to test sales web sites – especially after critical functionality changes to application code — to insure sufficient capacity for peak season.

We plan to continue to use NeoLoad as our applications and infrastructure evolve, allowing us to both validate enhancements and do accurate capacity planning.