Success Story: Crédit du Nord

Company Profile

The Crédit du Nord Group comprises seven banks, one asset management company, Etoile Gestion, and one brokerage firm, Gilbert Dupont. The Group’s 8,500 employees and network of 684 branches serve almost 1.3 million individual customers, 160,000 professional customers and associations and 30,000 business and institutional clients.

Challenges

The Foreign Exchange Cash-flow Department (DTC) oversees the Credit du Nord’s front office, with its in-house computer system. The department creates applications that are used by the front, middle and back offices.”

“A new Intranet application had been developed by CDN for use by its branches and by the front office and we needed to test the application under conditions that were as near to real life as possible. A load-testing tool seemed to offer the best solution for testing the application’s various features using a given population. We needed to know the response times under an average load, the load placed on the network, and we also wanted to simulate load peaks.

Solution

NeoLoad was chosen for several reasons:

  • Its ease of use compared to open source software such as Jmeter.
  • Its low cost (we don’t have the same budget as an IT department)
  • Its license leasing option, which would allow us to use a greater number of virtual users.

Test Results and Added Value

We created our load scenarios very quickly, by simply dragging and dropping. The software includes a number of actions (loop, timer, logical actions…) as standard features, which makes creating modular scenarios easy.

The monitor allowed us to audit the application server’s (WebLogic 9.2) and Windows server’s performances without any trouble.

Using NeoLoad allowed us to pinpoint a number of problems linked to factors such as session management and memory leakage (some objects were not releasing memory). Consequently, we were able to produce a stable and robust application for auditing by the IT department.

We greatly appreciated the responsiveness of the Neotys team too, especially when we told them we needed a WebLogic 9.2 monitor (the current version only supported WebLogic 7). In less than a month, they’d given us a new version of NeoLoad that supported the later version of WebLogic.